Privacy Policy

Who We Are

This website is operated and managed by SE Heating & Cooling. We are responsible for how your personal information is collected, used, and protected when you interact with our website or services.

Comments

When you submit a comment on our website, we collect the information entered into the comment form, along with your IP address and browser details. This helps us prevent spam and maintain the security and quality of our site.

A secure, anonymised version of your email address may be used to check whether you have an associated profile image through an external avatar service. If your comment is approved, your profile image (if available) may appear publicly next to your comment.

Media

If you upload images to the website, please avoid including location data within the image files. Other visitors may be able to download images and view any embedded location information contained within them.

Cookies

Our website uses cookies to improve your browsing experience and website functionality.
✔ If you leave a comment, you may choose to save your name, email address, and website in cookies so you do not need to re-enter these details for future comments.
✔ Temporary cookies may be used to check whether your browser accepts cookies. These do not contain personal data and are removed when you close your browser.
✔ Login cookies are used to remember your login details and display preferences. These cookies are removed when you log out or expire automatically after a set period.
✔ Additional cookies may be created when you edit or publish content to store basic technical information related to that action.
You can disable cookies at any time through your browser settings, though this may affect certain features of the site.

Embedded Content from Other Websites

Some pages may contain content from external websites, such as videos, images, or articles. This embedded content behaves in the same way as if you visited the external site directly.

These third-party websites may collect information about you, use their own cookies, or track your interaction with their content. We do not control these websites or their privacy practices.

Who We Share Your Data With

We do not sell or trade your personal information. However, in certain situations (such as when you request a password reset), limited information like your IP address may be included in automated system communications for security purposes.

How Long We Retain Your Data

Comments and related information may be stored indefinitely so we can recognise and automatically approve future comments.

If you create an account on our website, your personal information is stored in your user profile. You can view, update, or delete your personal information at any time, except for your username. Website administrators may also access this information for management purposes.

Your Data Rights

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct or delete your personal data where legally permitted.

Some information may be retained if required for legal, administrative, or security reasons.

Where Your Data Is Sent

To protect our website from spam and misuse, comments may be processed through automated security and spam-prevention systems.

Enquire Now
Google Rating
5.0
Based on 111 reviews